How much manager and QA reviewer time gets handed back when AI reviews 100% of calls instead of a manual spot-check.
Assumes MartialQA replaces 80% of current QA time.
When script compliance lifts, more conversations convert. At ASG compliance went from 29.7% to 55.4% in two months. A conservative 15-point lift on your team still moves the number.
Assumes a 4% revenue uplift from improved compliance.
Agents who feel seen stay longer. Daily feedback, recognition for the moments that matter, and coaching that builds people up — all of it lowers turnover. Even a small reduction is large money.
Assumes a 15% reduction in turnover from better visibility and daily feedback.
Defaults reflect conservative SMB benchmarks and ASG results. Adjust only if you have specific reasons.
Adjust the levers on the left to see your estimate.
Based on MartialQA core at $37/agent/month. Role Play add-on not included.
Most QA calculators tell you what a bad thing costs. This one tells you what the right thing is worth. Every number above traces back to the manifesto that built MartialQA: when agents are seen, the business wins.
Hours back lets your managers coach instead of spot-check. Revenue lift comes from the conversations that were quietly underperforming because nobody was watching. Retention savings come from the oldest truth in customer service — people who feel seen stay, and people who stay get better.
Recover time for meaningful feedback, targeted development, and better team support.
Shift from punitive scoring to feedback that protects confidence and builds skill.
Understand what customers need and how your agents are actually responding.
Catch the compliance gaps and service failures quietly costing you deals.
These are directional estimates built from your inputs plus defaults that match the ASG benchmark and typical SMB contact centre assumptions. Lever 1 values hours saved at your loaded cost. Lever 2 applies a conservative conversion uplift to the revenue tied to this team's calls. Lever 3 assumes agents who feel seen and get daily feedback are measurably less likely to leave. Actual results vary with business model, team maturity, and execution. Talk to us for a tailored model.
See what happens when every conversation is finally seen.